Document center

Everything you need for validation & tenders.

Download available documents or send a request — we reply within one business day.

Certificates & EQA

Quality, independently verified.

Certificates issued to Kinetic Diagnostic by NGSP, ISO certification bodies and international external quality assessment schemes. Click any certificate to view it in full.

FAQ

Frequently asked questions

Will Kinetic reagents run on my AU analyzer? +

Reagents are supplied in barcoded, original-format bottles for the Beckman Coulter AU series. Tell us your model and our team will confirm the menu and parameters.

Will switching disrupt my lab? +

No. We program the assays and run them in parallel with your current reagents, switching only once correlation results meet your acceptance criteria.

Do you provide tender documentation? +

Yes. Catalogues, IFUs, MSDS, CE files, quality certificates and official distribution letters are available on request.

How should reagents be stored? +

Store as stated on each assay’s label and IFU. Shipments travel in a controlled cold chain with lot and expiry tracking.

What maintenance and warranty do you offer? +

Monthly on-site preventive maintenance, 24/7 remote support and rapid repair when issues arise. Details follow the service contract agreed with each laboratory.

How do I get a quote? +

Pick assays from the menu, enter your monthly test volume and send the request. We reply within one business day.

Get started

Ready to optimise your AU reagent costs?

Send us your test menu — we’ll come back with a switch plan and a detailed quote.